Mestiza Change & Leadership Lab

Your teams know what to do.
They've forgotten how to work together.

Clarification workshops to bring order back to roles, governance, and collaboration, speaking the language of both the frontline and the boardroom.

Available standalone or integrated into a Diagnostic & Transformation Roadmap
Organize a workshop
The real problem

It's not the strategy that's stuck.
It's the organizational clarity.

After a reorganization, merger, or new strategic initiative, teams often find themselves in an operational fog. Strategy is clear at the top. But on the ground, nobody knows exactly who does what, who decides, and how to collaborate.

This ambiguity produces silent conflicts, duplication, fatigue. And a gradual loss of trust in leadership.

"Everyone is responsible. So nobody really is." Overlapping roles, gray zones nobody dares to clarify.
"We spend more time coordinating than actually moving forward." Endless meetings, circular emails, a collective feeling of being stuck.
"The frontline no longer understands what leadership wants." Two languages, two speeds, a widening gap between strategy and execution.

Clarifying is an act of leadership. Not an administrative exercise.

A clarification workshop isn't filling in an org chart in a spreadsheet. It's getting the right people around the table and daring to name what isn't working: unclear roles, lingering decisions, accumulated frustrations.

Mestiza facilitates these difficult conversations with rigor and care. We speak the language of the frontline AND the boardroom. You leave the workshop with concrete clarifications, not good intentions.

"Clarity can't be decreed from above. It's built together, hands on the table."
The workshops

Four clarification workstreams. Activate according to your needs.

Each workshop stands on its own. Combine them based on the urgency of your situation.

Roles & Responsibilities Clarification

Who does what? Who decides what? We lay out the gray zones, duplications, and gaps. And leave with a collectively validated responsibility matrix.

Outcome: everyone knows exactly who does what. Gray zones eliminated

Governance Clarification

Which decision bodies? How often? With what mandate? We redesign governance that accelerates instead of slowing down.

Outcome: governance that accelerates decisions instead of slowing them down

Key Process Clarification

We identify the processes creating friction, slowness, or confusion. We simplify them together, no Lean jargon, but with the right rigor.

Outcome: streamlined processes and visible early wins

Collaboration Framework Clarification

How we communicate, how we escalate, how we handle disagreements. We establish a collaboration framework that reduces tension and frees up energy.

Outcome: clear rules of engagement that reduce tension and free up energy
The difference

Workshops that change the game,
not post-its on a wall.

Mestiza doesn't do "team building in disguise." We do operational clarification, with method and candor.

Standard Workshop

Colorful post-its, feel-good atmosphere
External facilitator who doesn't know the business
Brainstorming with no concrete follow-up
You leave "motivated" but nothing changes
Disconnected from the transformation strategy

Mestiza Workshop

Precise questions, clear-cut clarifications
Facilitator who speaks both frontline and boardroom language
Concrete outcomes validated in session
You leave with decisions, not intentions
Can be integrated into a broader transformation journey
Two modes of engagement

Standalone or integrated into a full diagnostic.

Standalone: you have a specific clarification need: after a reorganization, before a strategic initiative, or to unblock a situation. One or more targeted workshops, in a few days.

Integrated into the Diagnostic & Roadmap: the clarification workshops become stage 3 of your complete transformation journey: diagnostic, roadmap, workshops, mentoring. The power comes from the sequence.

01 Organizational Diagnostic
02 Roadmap & Governance
03 Clarification Workshops
04 Internal Change Agent Mentoring
In practice

A format that respects the pace of the field.

Half day to full day

Per workshop. Long enough for depth, short enough not to paralyze operations.

8 to 15 participants

The right people around the table. Not too few for courage, not too many for productivity.

On-site, at your location

Clarification workshops work best in person. We come to your offices.

Concrete outcomes

Every workshop produces concrete outcomes, validated in session, ready to deploy.

Who it's for

For organizations that want clarity, not internal comms.

Post-reorganization or post-merger teams
Executive committees lacking operational alignment
Friction between departments (IT/business, HQ/field, support/BU)
Strategic projects blocked by organizational ambiguity
Fast-growing SMEs/mid-caps losing organizational clarity

You don't need a six-month audit. You need the right people to talk, decide, and move forward.

That's exactly what Mestiza workshops produce.

Ready to bring clarity where ambiguity has settled?

A 20-minute conversation to understand your situation and identify which workshops would be most useful.

Organize a clarification workshop
No commitment · Available standalone or integrated into a diagnostic